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Terms and Conditions

Riva Ladieswear ("the Website") is owned and operated by Wendy, Joe and Hayley Barr of Dolgellau. This policy, together with our Terms and Conditions, explain how Riva Ladieswear may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

What Information Do We Collect

When you register we gather enough information from you in order to manage delivery of your goods which is stored in our main data store.

We also store enough information on your browser (In the form of Cookies)  to recognise who you are in order to make your life easier and so we are not constantly asking you to log-in again, and so you can browse the pages and make your selection.

This also allows us to greet you by name in the shopping basket when you return to the website.

Using Your Information

What do we do with your information:

  • Use your address information for invoicing your order and delivery address
  • Use your phone / email to contact you if there is a problem with your order
  • Use your email to let you know about special offers (You can opt out at any time)
  • To check and verify your identity to keep your information safe and stop fraud
  • Your personal information is safe with us and will never be released to third party companies for their marketing purposes.

What are cookies and why do we use them?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for a shopping basket cannot be provided.

Disclosing Your Information

We will never disclose your information to anyone (Only exception is Debt Recovery).

Accessing The Information We Store

For access to the information we store please write to us with your request using the address on the contact page..

This Policy was created on 3/9/2014 and is our current and up to date policy.

   
             
 
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Opening: Dolgellau: 10.30 to 5 Mon-Sat (Closed Sun) - Barmouth: 11.00 to 4 Mon-Sat (Closed Sun)  
 
 

For more information about Riva Ladieswear call
Riva Dolgellau: 01341 422611 or Riva Barmouth: 01341 280351

Website Designed by: Mid Wales Trading